Privacy Policy

Welcome to Craftsoo! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.craftsoo.com (the “Site”) or use any of our services.

By accessing or using our Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, postal address

• Account Details: Username, password (encrypted), preferences

• Transaction Information: Billing details, purchase history

• Content You Provide: Comments, reviews, uploaded images or tutorials

• Technical Data: IP address, browser type, device information, cookies

2. How We Use Your Information

We use your information to:

• Provide and improve our products and services

• Process payments and fulfill orders

• Respond to inquiries and offer customer support

• Send you updates, newsletters, and promotional materials (you can opt out)

• Prevent fraud, ensure security, and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties only when necessary, such as:

• Payment processors (e.g., Stripe, PayPal)

• Delivery partners

• Service providers helping us with analytics, marketing, or site management

• Law enforcement or regulators, if legally required

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Understand how you interact with our site

• Improve user experience

You can manage cookie settings via your browser.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data

• Request deletion of your data

• Withdraw consent for marketing emails

• Object to or restrict certain data uses

To make such requests, please contact us at support@craftsoo.com.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware, we will delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Site means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: https://craftsoo.com/en/contact